Delivery Information

UK Mainland Delivery

 

 

 

Standard Delivery - sorry not available at present

Royal Mail Signed For - not available at present

For small Items delivery time 1-2 business days.

 

TNT / APC Delivery 1-2 Business Days

Parcels up to 1kg - £6.00 + vat

Parcels from 1kg to 10kg - £10 + vat

Parcels from 10kg to 30kg - £20 + vat

Parcels from 30kg to 100kg - £40 +vat

 

TNT / APC Delivery Next Business Day

 

Parcels from 1kg to 10kg - £10 + vat

Parcels from 10kg to 20kg - £20 + vat

Parcels from 30kg to 100kg - £40 + vat

ALL orders for next business day MUST be ordered before 2pm

For orders outside UK Mainland, please contact us before placing you order.

We are able to quote for all EU destinations.

Returns Information

 

Thanks for shopping at Bobcat Trade Parts

If you are not entirely satisfied with your purchase, we're here to help.


Returns

You can cancel a payment made on this website within seven days of making the order by emailing us quoting the order number, the date of purchase and also the name of the person who made the purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us

If you have any questions on how to return your item to us, contact us.

Contact Us

Butler Reynolds Limited

Unit 4,  Wetherby Road

Osmaston Park Trading Estate

Derby

DE24 8HL

Tel: +44 (0) 1509 854 144

Website design by ITsolutions.uk.net

© 2018 Butler Reynolds Limited

ALL prices quoted are exclusive of VAT